Introduction

At ByteOnFlux, we believe your privacy shouldn't be an afterthought. This policy explains how we handle your personal information when you use our web accessibility education platform. We're based in Thailand but serve learners globally, so we've designed our practices to meet both local Thai regulations and international privacy standards.

When you visit byteonflux.com or participate in our programs, you're trusting us with your information. That's something we take seriously, especially in the web accessibility field where we understand the importance of inclusive and transparent practices.

Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what we gather and why:

How We Collect This Information

• Directly from you when you register, enroll in courses, or contact us
• Automatically through our learning management system as you progress through materials
• Through cookies and similar technologies to enhance your learning experience
• From accessibility tools and assistive technologies to ensure compatibility

How We Use Your Information

Your information helps us provide better web accessibility education. We use it to customize your learning experience, track your progress, and connect you with relevant resources.

Primary Uses

• Delivering course content and tracking your educational progress
• Sending important updates about your enrollment and course schedules
• Providing technical support and accessibility assistance
• Improving our platform based on user feedback and usage patterns
• Ensuring our platform meets various accessibility requirements
• Communicating about new courses and learning opportunities

We also analyze learning patterns to identify where students commonly struggle, helping us improve our curriculum. This analysis always uses aggregated, anonymized data rather than individual student information.

Information Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with certain service providers who help us deliver our educational platform effectively.

Service Providers We Work With

• Cloud hosting services for secure platform operation and data backup
• Email services for course communications and updates
• Analytics tools to understand platform usage and improve accessibility
• Payment processors for course enrollment transactions
• Accessibility testing tools to ensure platform compliance

All our service providers sign agreements requiring them to protect your information and use it only for the specific services they provide to us. We regularly review these relationships to ensure they maintain appropriate security standards.

Legal Requirements

We may disclose information when required by Thai law or when necessary to protect our platform, users, or legal rights. This includes responding to valid legal requests from Thai authorities or international law enforcement when properly authorized.

Exercising Your Rights

You can exercise these rights by contacting us directly. We typically respond to requests within 30 days, though complex requests may take longer.

Your Specific Rights Include

• Access: Request a copy of all personal information we hold about you
• Correction: Update or correct inaccurate information in your profile or records
• Deletion: Request removal of your personal information, subject to educational record requirements
• Portability: Receive your course progress and completion data in a transferable format
• Restriction: Limit how we process your information while maintaining your account
• Objection: Opt out of marketing communications while staying enrolled in courses

How to Make Requests

Send your privacy requests to contact@byteonflux.com with "Privacy Request" in the subject line. Include your full name, the email address associated with your account, and specify which right you'd like to exercise. We may ask for additional verification to protect your information.

Data Security and Protection

We implement multiple layers of security to protect your information, especially considering the educational nature of our platform where students share learning progress and personal goals.

While we implement strong security measures, no system is completely foolproof. We recommend using strong passwords and keeping your account information secure. If you notice any suspicious activity on your account, contact us immediately.

Data Retention and Deletion

We keep your information for different periods depending on its purpose and legal requirements for educational institutions.

When we delete information, we use secure deletion methods to ensure it cannot be recovered. Some information may persist in encrypted backups for up to 90 days before complete removal.

International Data Transfers

As an educational platform serving international students, we sometimes transfer data outside Thailand to provide our services effectively. This includes cloud storage services and specialized accessibility tools that may operate from other countries.

When we transfer information internationally, we ensure appropriate safeguards are in place through contractual agreements, adequacy decisions, or other legally recognized protection mechanisms. We prioritize service providers in countries with strong privacy protections.

Specific Transfer Scenarios

• Cloud hosting services for platform reliability and global accessibility
• Communication tools for student support across time zones
• Accessibility testing tools that require international processing capabilities
• Educational content delivery networks for improved learning experience

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and ensure our platform works well with various accessibility tools.

Types of Cookies We Use

• Essential Cookies: Required for platform functionality, login sessions, and accessibility features
• Preference Cookies: Remember your settings, accessibility preferences, and course progress
• Analytics Cookies: Help us understand platform usage and identify areas for improvement
• Communication Cookies: Support live chat and help desk functionality

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We provide cookie preference controls in your account settings for non-essential cookies.

Changes to This Privacy Policy

We update this policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify enrolled students via email and post updates on our platform.

We encourage you to review this policy regularly, especially before enrolling in new courses or programs. The "Last Updated" date at the top indicates when we last made changes.

If you disagree with changes to our privacy practices, you can exercise your rights to limit data processing or request account deletion, though this may affect your ability to continue with ongoing courses.